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Service-learning in India: Where social entrepreneurship and the public good intersect…or collide?
Ajit Pyati, Assistant Professor, University of Western Ontario [akpyati@gmail.com]

Keywords: Social entrepreneurship, non governmental organization partnerships, India, library and information science, public good

Conference track: Global community engagement and comparative studies

Format: Research/Scholarly paper

Summary
This paper discusses the implications of a service-learning internship project situated within India’s burgeoning nongovernmental organization (NGO) sector. Currently, ‘social entrepreneurship’ is a driving philosophy for NGObased social service in India. This project is based at a large researchintensive Canadian university where six Master of Library and Information Science students are working with an NGO in the southern Indian city of Bangalore. The NGO is involved in developing communitybased libraries in marginalized urban and rural areas of India.

The Indian public library system is generally in a state of disrepair and does not provide meaningful services to the masses (Bhattacharjee, 2002). Given the lack of effective statefunded library services, the Indian NGO sector is starting to play a larger role in developing community and public libraries for some of India’s most marginalized populations. Over the past 20 years there has been a shift towards grassroots development agendas and in turn this has helped to focus agency from the bottom-up.

This focus on efficiency and marketbased approaches for those at the bottom of the pyramid is termed as social entrepreneurship in the Indian NGO sector. The major idea behind this approach is the stimulation of entrepreneurialism and markets at the lowest economic rungs of society – an effort described as “inclusive capitalism” (Prahalad, 2006, p. xiii).

At the heart of this paper is the question of how a universitybased internship program that focuses on community libraries as a ‘public good’ can exist within the framework of a marketbased NGO. As the students are doing this work, are they implicitly endorsing a social entrepreneurship model of social service and what challenges might students encounter while trying to reconcile the Western social welfare model of public library services with the Indian NGObased approach?

International service-learning is not a simple affair of helping marginalized populations in a value neutral environment. Rather, a complex set of ideological factors is often at play, particularly in an age of deepening globalization. Service-learning should foster a theoretical, conceptual, and reflexive openness to new global realities, particularly in socalled ‘developing countries’.

References
Alagappa, M. (2004). Civil society and political change in Asia. Stanford, CA: Stanford University Press.

Baviskar, A. (2008). Pedagogy, public sociology and politics in India: What is to be done? Current Sociology, 56(3), 425-433.

Behar, A. (2005). Experiment with direct democracy: Time for reappraisal. Economic and Political Weekly, 38(20), 1925-1927.

Bhattacharjee, R. (2002). Public library services in India: systems and deficiencies. Public Libraries Section – Country Report: India, International Federation of Library Associations and Institutions Retrieved from: http://www.ifla.org/VII/s8/annual/cr02-in.htm

Harriss, J. (2007). Antinomies of empowerment: Observations on civil society, politics and urban governance in India. Economic and Political Weekly, 42, 2716-2724.

Harriss, J. (2006). Middle-class activism and the politics of the informal working class. Critical Asian Studies 38, 445-465.

Prahalad, C. K. (2006). The fortune at the bottom of the pyramid: Eradicating poverty through profits. Upper Saddle River, NJ: Wharton School Publishing.

Pyati, A. K. (2009). Public library revitalization in India: Hopes, challenges, and new visions. First Monday 14(7). Retrieved from: http://www.uic.edu/htbin/cgiwrap/bin/ojs/index.php/fm/article/view/2588/2237

Ray, R., & Katzenstein, M. (Eds), (2005). Social movements in India: poverty, power, and politics. Lanham, MD: Rowman & Littlefield.

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